Application Access & Problem Reporting Procedures

  • Application Issues:

    • PowerSchool:
      New employee access: Personnel will notify Data Services and an account will automatically be created for you. Login information will be sent to you via email. 
      Existing accounts: Please fill out a Help Desk Management ticket  or Contact Student Data Services via email @ psadmin@mccsd.net
      *For Staff issues please include "STAFF" in the subject line of your email

    • Frontline Applications:
      • 504 (formerly 504 Direct)

      • Absence Management (formerly Aesop): Contact Personnel x8030 or email Eileen Brady

      • Help Desk Management (formerly GetHelp) and Asset Management (formerly TipWeb)

      • IEP (formerly IEP Direct): Contact Special Education x8860

      • Medicaid

      • Professional Growth (formerly MyLearningPlan): Contact Personnel x8030 or email Maria Bennett

      • RTI (formerly RTIm Direct)

    • nVision (District Financial Software): Please fill out a Help Desk Management ticket

    • School Dude/Trip Direct: Contact Business Office x8020 

    • Fitness Gram: Contact Athletics x8650

    • enVision (Math Instructional Resource):
      • If you are having a problem accessing enVision, please contact Brooke Licker at x8818.
      • If you are able to access enVision but the program doesn't start/display properly, please click here.
      • If you have a question regarding content, please contact Ryan Milano at x8379.

    • RAZ Kids:
      • If you are having a problem accessing Raz Kids, please contact Brooke Licker at x8818.
      • If you have a question regarding content, please contact Kyrie Siegel at x8362.

    • Right Reason: Contact Vincent Raicovi at x8080.

    • Clever App Portal: Email cleverhelp@mccsd.net

    Contact Nick Cangero by email ncangero@mccsd.net for all issues involving: 

    • eBoard
    • OPALS Library System
    • Castle Learning
    • Turn it in 

    Security Badges and Building Access: 

    Thank you for your cooperation.