Application Access & Problem Reporting Procedures
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Application Issues:
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PowerSchool:
New employee access: Personnel will notify Data Services and an account will automatically be created for you. Login information will be sent to you via email.
Existing accounts: Please fill out a Help Desk Management ticket or Contact Student Data Services via email @ psadmin@mccsd.net
*For Staff issues please include "STAFF" in the subject line of your email
- Frontline Applications:
- 504 (formerly 504 Direct)
- Absence Management (formerly Aesop): Contact Personnel x8030 or email Eileen Brady
- Help Desk Management (formerly GetHelp) and Asset Management (formerly TipWeb)
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IEP (formerly IEP Direct): Contact Special Education x8860
- Medicaid
- Professional Growth (formerly MyLearningPlan): Contact Personnel x8030 or email Maria Bennett
- RTI (formerly RTIm Direct)
- 504 (formerly 504 Direct)
- nVision (District Financial Software): Please fill out a Help Desk Management ticket
- School Dude/Trip Direct: Contact Business Office x8020
- Fitness Gram: Contact Athletics x8650
- enVision (Math Instructional Resource):
- If you are having a problem accessing enVision, please contact Brooke Licker at x8818.
- If you are able to access enVision but the program doesn't start/display properly, please click here.
- If you have a question regarding content, please contact Ryan Milano at x8379.
- RAZ Kids:
- If you are having a problem accessing Raz Kids, please contact Brooke Licker at x8818.
- If you have a question regarding content, please contact Kyrie Siegel at x8362.
- Right Reason: Contact Vincent Raicovi at x8080.
- Clever App Portal: Email cleverhelp@mccsd.net
Contact Nick Cangero by email ncangero@mccsd.net for all issues involving:
- eBoard
- OPALS Library System
- Castle Learning
- Turn it in
Security Badges and Building Access:
- Please complete the form below for new employee or replacement ID badge requests.
- For additional building access: contact your Principal. They will contact the business department if approved.
Thank you for your cooperation.
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