Middle Country utilizes GetHelp as its ticketing system for technology problems. Users submit their own technology tickets and are able to check their progress from creation to close. This includes everyone but students. Click the logo below to access the GetHelp Ticketing System:
For instructions on how to submit a ticket click on the instruction link below:
How to Create a GetHelp Ticket
First time users must initialize their Google account before being able to access their GetHelp account. If you have not yet used your Google account, please follow the instructions below:
- How to Initialize Your Google Account and Change Your Password
- How to Sign Into Your GetHelp User Account
If you are having a problem with your Chromebook, please click here for Chromebook Repair Procedures.