• Middle Country utilizes GetHelp as its ticketing system for technology problems.  Users submit their own technology tickets and are able to check their progress from creation to close.  This includes everyone but students.  Click the logo below to access the GetHelp Ticketing System:

    GetHelp Logo For instructions on how to submit a ticket click on the instruction link below:
    How to Create a GetHelp Ticket

    ***If you are unable to login to your district email or Google account, you must have someone from your building's main office submit a ticket on your behalf.  Please do not email people you may know in the technology department asking for help using your private email address.  We do not have any way to prove who you say you are.

    First time users must initialize their Google account before being able to access their GetHelp account.  If you have not yet used your Google account, please follow the instructions below:


    If you are having a problem with your Chromebook, please click here for Chromebook Repair Procedures.

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