Computer Center Technology HelpDesk - Student Help
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For Student 1:1 Chromebook hardware issues:
- Help Desk Management Ticket must be submitted.
- Students will drop their Chromebook to the library DEPOT for service.
- Students will be issued a loaner Chrombook from library DEPOT.
For Student Google ID username/password issues:
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- Students in Grades PK-6: Please contact your/their teacher or your/their school's main office. They will be able to tell you your password.
- Students in Grades 7-12:
- If a student does not know their password, they should contact their building Technology Teaching Assistant.
- New students and students that know their password and want to change it can do it online at: http://www.mccsd.net/passwordreset
- Click the following link: Middle Country Self-Service Password Reset Portal , to access the Middle Country Self-Service Password Reset Portal choose ‘Change Password’ option on the screen
- For Students using a District Issued Chromebook, once your password has been changed and you login back into your Chromebook with your new password, you will get the follow message:
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- “To unlock and restore your local data, please enter your old Chromebook password.”
- To bypass this Click on “Forgot your old password?”
- The next screen will say “You may proceed, but only your synced data and setting will be restored. All local data will be lost”
- Click on “Proceed anyway”
- Click on “Proceed anyway”
- “To unlock and restore your local data, please enter your old Chromebook password.”
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