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Insurance, Examples of Vandalism, and Fees

Insurance

  • Devices are insured for one accidental break per year, under the Dell Accidental Damage Protection warranty.   
    • Students will be given a loaner to use while their 1:1 device is being repaired. 
  • For devices with repeated damages within a year, the family may be billed for the repair, as determined by school administration. 
    • Students will be allowed to borrow a DEPOT loaner device on a daily basis during school hours provided there is one available. The loaned device must be returned each day to the DEPOT until the invoice is paid. 
  • For devices with apparent malicious damage, the family may be billed on the first offense for the repair, as determined by school administration. 
    • Use of a DEPOT loaner will be decided on a case-by-case basis. If allowed to borrow a DEPOT loaner device on a daily basis during school hours provided there is one available, the loaned device must be returned each day to the DEPOT until the invoice is paid. If not allowed, the student can use a desktop computer in the library as needed. 

Examples of Vandalism or Intentional Visible Damage -

All damages should be reported immediately to the ChromeDepot located in the school library

  • Broken screen - frequently caused by:
    • Closing the Chromebook with an object inside, usually a pen or ear buds
    • Dropping the Chromebook 
    • Removing the provided protective case
    • Punching the screen
    • Walking around with Chromebook open 
  • Broken keyboard - missing keys, missing keyboard frame
  • Broken hinge or other frame damage
  • Spills
  • Written on 
  • Scratched 
  • Stickers
  • Any other vandalism or visible damage
  • Lost Devices

Fees

  • District costs as of 2/5/2025 are as follows (prices subject to changes as per NYS OGS pricing):
    • Full Chromebook replacement - $325
    • LCD Touch Screen Assembly - $110
    • Keyboard Assembly - $30
    • Hinge/Frame Damage - $160
    • Chargers - $45

*Replacement chargers are only covered if the charger is provided to be evaluated
*Lost chargers are not covered and must be purchased from the district.
*OEM chargers should never be used, and will not be accepted for replacement or return.

  • Case - $25
  • Important fee payment information as of 2/5/2025:
    • Parents/guardians will be billed by the district via invoice for Chromebooks, LCD screens, keyboards, and hinge/frame damage. 
    • Replacement charger or case fees should be sent directly to the schools. Once received the school staff will submit a HelpDesk ticket indicating payment received and then the accessory will be dropped off the school to be distributed to the student.

Payment can be made via check or money order made out to MCCSD.

* Seniors will be assessed damage fees during Chromebook collection during the last week of school.

(From Page 5 of the 'MCCSD Chromebook Procedure and Information Handbook.docx)