Office 365 email - Helpful Links & FAQs
- Office 365 Email
- Self-Service Password Reset
- How to Handle Suspicious Email
- Steps to take if your email account was compromised
- Setup for Mobile Devices
- Download and Install Office Free
Office 365 Email
You must login using your username@mccsd.net
Please forward suspicious emails you receive to the following:
For junk messages: junk@office365.microsoft.com
For phishing scam messages: phish@office365.microsoft.com
Self-Service Password Reset
Only staff and students in grades 7-12 may utilize this portal to change passwords.
For student in grades PreK-6 please contact your/their teacher or your/their school's main office. They will be able to tell you your password or put in a request for a password reset.
The Staff Self-Service Password Reset Portal allows users to proactively and securely self-reset/change login passwords with ease from a web portal. Users can create questions relevant for themselves to answer, like mother's maiden name, color of car, name of pet dog and more during enrollment.
Please visit the Middle Country Staff Self-Service Password Reset Portal, where you will be presented with the following three options; enrollment, reset password, and change password.
- Enrollment:
Use this option to enroll in the self-service password reset system. It will ask you for your current network/email password, and it will allow you to set security questions to verify your identity, should you need to reset your password in the future.
- Reset Password:
Click this option if you have already enrolled in the system, have forgotten your password and need to reset it. You will be prompted to answer the security questions you set during enrollment. The new password MUST be at least eight characters long, include at least one uppercase + one lowercase + one number or special character, and cannot include your name or initials, and should be a password you have not previously used or similar to a password you have previously used.
- Change Password:
This can be used at any time, with or without enrollment, provided you know your current password. The new password MUST be at least eight characters long, include at least one uppercase + one lowercase + one number or special character, and cannot include your name or initials, and should be a password you have not previously used or similar to a password you have previously used.
Please note: If you do not know your current password, you can:- Ask another staff member to submit an Incident IQ HelpDesk ticket "on behalf of" you requesting your password be reset.
- or if you still have access to your district account via a mobile device, email IDManager@mccsd.net from your district account and include a personal email address that we can send your temporary password information to.
To access the Staff Self-Service Password Reset Portal Click on the logo below:
Please note that any password changes made will be applied to your Office 365 email, your Network (Windows) account, your Google G Suite ID, and Incident IQ HelpDesk login.
As a reminder, if you have connected your personal device (cell phone) to MCCSD-Personal Wi-Fi, you will need to re-establish the connection using your new password. To do this, go to the Wi-Fi settings on your device, "Forget" the connection to MCCSD-Personal , and then re-connect using your new password. Failure to do this will result in your device continually trying to connect to Wi-Fi, resulting in your account getting locked out.
How to Handle Suspicious Email
Please forward any suspicious emails you receive to following:
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For junk messages: junk@office365.microsoft.com
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For phishing scam messages: phish@office365.microsoft.com
Additionally, when using Microsoft Office 365 webmail, you can report junk (spam) and phishing scams by using Microsofts built-in email reporting options. Click on the following link for details: https://docs.microsoft.com/en-us/office365/SecurityCompliance/report-junk-email-and-phishing-scams-in-outlook-on-the-web-eop
- Use caution when opening any email attachments and clicking on links within email messages. Office 365 (our email system) automatically blocks known dangerous file types. However, virus writers often find new techniques to spread malicious software.
- Emails are a primary source of virus infection. Even an email from someone you know can contain an attached file that is disguised as a document, or photo, but is actually a virus.
- Deceptive links in email messages are often used as part of phishing and spyware scams, but they can also be used to transmit viruses. Clicking a deceptive link can take you to a webpage that attempts to download malicious software onto your computer.
By being careful about opening file attachments and clicking links in messages, you should be able to avoid infecting your computer with a virus from malicious email.
TL;DR Remember that no SPAM filter will catch everything, especially when there are no suspicious words or phrases in the message. Don’t know who sent you an attachment? Don’t open it.
Steps to take if your email account was compromised
If you suspect your Office 365 account may have been compromised, use the following checklist to verify your settings and activity.
1. Forwarding and Rules
Check: Outlook Web → ⚙️ Settings → Mail → Rules and Forwarding
Look for:
- Unexpected forwarding addresses
- Inbox rules that move or delete mail automatically
- Any rules you didn’t create
2. Security Information
Check: My Sign-Ins Security Info
Look for:
- Changes to your recovery phone or email
- New authentication methods you didn’t add
3. Mailbox Activity
Check: Outlook or Outlook Web
Look for:
- Missing or reorganized emails
- Folders or messages you didn’t create
- Emails marked as read you didn’t open
4. Sent Items
Check: Outlook → Sent Items folder
Look for:
- Emails sent you didn’t write
- Phishing or spam messages sent from your account
If You Find Anything Suspicious
- Immediately change your password
- Submit an IIQ HelpDesk Ticket: https://mccsd.incidentiq.com/
Please note: If you are unable to login to your District email or Google account, you must have someone from your building's main office submit a ticket on your behalf.
Setup for Mobile Devices
Follow the instructions for Microsoft Exchange for your specific mobile device.
Learn how to add your email account to your mobile device, and how to install and set up Office applications like Word, Excel, PowerPoint, and OneNote on your tablet or smartphone.
Select the device you want to set up: Android | iPhone or iPad | Windows Phone or Windows 10 device |Other devices
More resources: Looking for steps to install Office and set up Outlook on your PC or Mac? See Office 365 install and setup - Help.
Download and Install Office Free
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Click here to Download and Install Office Free