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Self-Service Password Reset

Only staff and students in grades 7-12 may utilize this portal to change passwords.

For student in grades PreK-6 please contact your/their teacher or your/their school's main office.  They will be able to tell you your password or put in a request for a password reset.  

The Staff Self-Service Password Reset Portal allows users to proactively and securely self-reset/change login passwords with ease from a web portal.  Users can create questions relevant for themselves to answer, like mother's maiden name, color of car, name of pet dog and more during enrollment.

Please visit the Middle Country Staff Self-Service Password Reset Portal, where you will be presented with the following three options; enrollment, reset password, and change password.

  • Enrollment:
    Use this option to enroll in the self-service password reset system.  It will ask you for your current network/email password, and it will allow you to set security questions to verify your identity, should you need to reset your password in the future.
     
  • Reset Password:
    Click this option if you have already enrolled in the system, have forgotten your password and need to reset it.  You will be prompted to answer the security questions you set during enrollment. The new password MUST be at least eight characters long, include at least one uppercase + one lowercase + one number or special character, and cannot include your name or initials, and should be a password you have not previously used or similar to a password you have previously used.
     
  • Change Password:
    This can be used at any time, with or without enrollment, provided you know your current password. The new password MUST be at least eight characters long, include at least one uppercase + one lowercase + one number or special character, and cannot include your name or initials, and should be a password you have not previously used or similar to a password you have previously used.
     
    Please note: If you do not know your current password, you can:
    • Ask another staff member to submit an Incident IQ HelpDesk  ticket for you requesting your password be reset.
    • or if you still have access to your district account via a mobile device, email IDManager@mccsd.net from your district account and include a personal email address that we can send your temporary password information to.

To access the Staff Self-Service Password Reset Portal Click on the logo below:

 
Please note that any password changes made will be applied to your Office 365 email, your Network (Windows) account, your Google G Suite ID, and GetHelp login.
 

As a reminder, if you have connected your personal device (cell phone) to MCCSD-Personal Wi-Fi, you will need to re-establish the connection using your new password. To do this, go to the Wi-Fi settings on your device, "Forget" the connection to MCCSD-Personal , and then re-connect using your new password. Failure to do this will result in your device continually trying to connect to Wi-Fi, resulting in your account getting locked out.