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Technology and Information Systems.

Please click on the links below or to the right for the following:

Phone System Information

Features and user manuals for phone system.

Student Technology HelpDesk

How to get help with student Chromebooks or student password problems. 

How to Get Help with Technology Problems

How to get help for you elementary instructional technology, secondary instructional technology, and administration and support staff technology.

Chromebook Information

Information regarding district Chromebooks, including repair procedures, FAQ, GoGuardian, and Google Cast for Education.

Help with Home Internet Access and Mobile Hotspots

As of October 17, 2022, the Middle Country Central School district will no longer be providing cellular mobile hotspots for district families, but help is available from alternate sources.

Technology Forms

Forms to assist you with website access, new software requests, and disposal of equipment.

Helpful Info: Office 365

Links to Office 365 email, self-service password reset, steps to take if your email account was compromised, how to handle suspicious emails, clutter folder, common sign-on issues, setup for mobile devices, address book options, reply settings, Skype for Business, and how to download office 2016 for free.

Helpful Info: Windows 10

Common Window 10 update questions.

Helpful Info: Google

Information on how to log into Google G Suite, and Google Classroom enrollment.

Helpful Info: Clever

Clever provides a single portal to access instructional applications used everyday with a single sign-on. 

Helpful Info: Dell Interactive Monitors

M Pen extension information for marking up on web pages in Google Chrome, cleaning information, and SMART Board Software Download for home.

Helpful Info: SMART Boards

SMART Board Software Download and Install Instructions for Home Use, Cleaning the SMART Board, No Sound from SMART Board, Extend the Projector Lamp Life.

Helpful Info: WiFi Setup for Personal Devices

Instructions to add your personal Windows, IOS, or Android device to District WiFi

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