Computer Center Technology HelpDesk

Student Help

  • If you are a student (or parent) having a technical issue, here are your options for help:

    • If you have a hardware issue with your student 1:1 Chromebook, please fill out this form:

    • If you need help with your Google ID username/password or you need your password reset:
      • Students in Grades PK-6: Please contact the school's main office.  They will be able to tell you your password.

      • Students in Grades 7-12:
        • Please fill out this form: https://summerpasswordreset . Once your ID has been verified, your parents/guardian will receive an email with your password information.

        • Students that know their password and want to change it can do it online at:
          • Click the following link: Middle Country Self-Service Password Reset Portal  , to access the Middle Country Self-Service Password Reset Portal choose ‘Change Password’ option on the screen

            For students using a District Issued Chromebook, once you login back into your Chromebook with your new password, you will get the following message:

            • “To unlock and restore your local data, please enter your old Chromebook password.”
              • To bypass this Click on “Forgot your old password?
            • The next screen will say “You may proceed, but only your synced data and setting will be restored. All local data will be lost”
              • Click on “Proceed anyway

Staff Help