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Non-Custodial Parents

  • If you would like to keep apprised of your child(ren)'s progress, you may make a request through their building principal to get access to the parent portal.

PowerSchool SIS SaaS Announcements


  • This is a notice for an upcoming maintenance that is being conducted on our SaaS platform. There is downtime associated with this maintenance. Please see below details.

    Maintenance Window: Saturday October 30th, 2021 3:00pm - Sunday October 31st, 2021 5:00pm PDT

    Product: PowerSchool SIS

    Reason for Maintenance: We are updating your environment to the latest Oracle version (19c) supported by the PowerSchool SIS. This upgrade will enable us to continue to provide security updates and stability in the database PowerSchool SIS uses.

    Comments (-1)

  • * Student Information Systen (SIS) is PowerSchool, PowerTeacher, and PowerSchool Parent Portal.

     

    * Software as a service (SaaS) is a software distribution model in which a third-party provider (PowerSchool) hosts applications and makes them available to customers (Middle Country) over the Internet.  Middle Country subscribes to PowerSchool's SaaS platform.

    Comments (-1)

Having PowerSchool Issues?

  • If you're having an issue with PowerSchool/PowerTeacher, please first check the PowerSchool status page to see if they are having an issue: https://status.powerschool.com

    • If PowerSchool is reporting as Operational and you are still experiencing an issue, please put a ticket into GetHelp, describing your issue with as much detail as possible.
    • If PowerSchool is reporting as something that is not Operational (i.e. Degraded Performance), Data Services is already aware of the issue and will be communicating via a StarDotStar message.