PowerSchool SIS SaaS Announcements
* Student Information Systen (SIS) is PowerSchool, PowerTeacher, and PowerSchool Parent Portal.
* Software as a service (SaaS) is a software distribution model in which a third-party provider (PowerSchool) hosts applications and makes them available to customers (Middle Country) over the Internet. Middle Country subscribes to PowerSchool's SaaS platform.
If you're having an issue with PowerSchool/PowerTeacher, please first check the PowerSchool status page to see if they are having an issue: https://status.powerschool.com
- If PowerSchool is reporting as Operational and you are still experiencing an issue, please put a ticket into GetHelp, describing your issue with as much detail as possible.
- If PowerSchool is reporting as something that is not Operational (i.e. Degraded Performance), Data Services is already aware of the issue and will be communicating via a StarDotStar message.