Please click on the links below or to the right for the following:
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Student/Parent Technology HelpDesk
If you are a student (or parent) having a technical issue during distance learning, here are your options for help.
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How to Get Help with Technology Problems
How to get help for you elementary instructional technology, secondary instructional technology, and administration and support staff technology.
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Special Education Technology Problem Reporting Procedures
The district utilizes a computer technician (SpEdTech) whose job priority is serving the technical needs of Special Education. These workflows have been developed to meet the needs of Special Education teachers and students
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Chromebook Information
Information regarding district Chromebooks, including repair procedures, FAQ, GoGuardian, and Google Cast for Education.
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Technology Forms
Forms to assist you with website access, new software requests, and disposal of equipment.
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Emergency Broadband Benefit Program
The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households.
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Helpful Info: Office 365
Links to Office 365 email, self-service password reset, steps to take if your email account was compromised, how to handle suspicious emails, clutter folder, common sign-on issues, setup for mobile devices, address book options, reply settings, Skype for Business, and how to download office 2016 for free.
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Helpful Info: Google
Information on how to log into Google G Suite, and Google Classroom enrollment.
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Helpful Info: Clever
Clever provides a single portal to access instructional applications used everyday with a single sign-on.
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Helpful Info: SMART Boards
SMART Board Software Download and Install Instructions for Home Use, Cleaning the SMART Board, No Sound from SMART Board, Extend the Projector Lamp Life.
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Helpful Info: WiFi Setup for Personal Devices
Instructions to add your personal Windows, IOS, or Android device to District WiFi
Related Files
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District Technology Plan 2018-2021
The 2022-2025 Technology Plan will be uploaded once it is approved by NYSED.
Middle Country Tech Plan 2018-2021 - 20181023.pdf 227.83 KB (Last Modified on Wednesday at 10:06 PM)