Middle Country utilizes Help Desk Management as its ticketing system for technology problems. Staff and students can submit their own technology tickets and are able to check their progress from creation to close.
Click the logo below to access the Help Desk Management Ticketing System:
For instructions on how to submit a ticket click on the instruction link below:
How to Create a Help Desk Management Ticket
***If you are unable to login to your District email or Google account, you must have someone from your building's main office submit a ticket on your behalf.
Please do not email people you may know in the technology department asking for help using your private email address. We do not have any way to prove who you say you are.
First time users must initialize their Google account before being able to access their Help Desk Management account. If you have not yet used your Google account, please follow the instructions below:
- How to Initialize Your Google Account and Change Your Password
- How to Sign Into Your Help Desk Management User Account