Computer Center Technology HelpDesk
Student Help
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If you are a student (or parent) having a technical issue, here are your options for help:
- If you have a hardware issue with your student 1:1 Chromebook, please fill out this form:
http://www.mccsd.net/summerstudentchromerepairform - If you need help with your Google ID username/password or you need your password reset:
- Students in Grades PK-6: Please contact the school's main office. They will be able to tell you your password.
- Students in Grades 7-12:
- Please fill out this form: https://summerpasswordreset . Once your ID has been verified, your parents/guardian will receive an email with your password information.
- Students that know their password and want to change it can do it online at: http://www.mccsd.net/passwordreset
- Click the following link: Middle Country Self-Service Password Reset Portal , to access the Middle Country Self-Service Password Reset Portal choose ‘Change Password’ option on the screen
For students using a District Issued Chromebook, once you login back into your Chromebook with your new password, you will get the following message:
- “To unlock and restore your local data, please enter your old Chromebook password.”
- To bypass this Click on “Forgot your old password?”
- The next screen will say “You may proceed, but only your synced data and setting will be restored. All local data will be lost”
- Click on “Proceed anyway”
- “To unlock and restore your local data, please enter your old Chromebook password.”
- Click the following link: Middle Country Self-Service Password Reset Portal , to access the Middle Country Self-Service Password Reset Portal choose ‘Change Password’ option on the screen
- Please fill out this form: https://summerpasswordreset . Once your ID has been verified, your parents/guardian will receive an email with your password information.
- Students in Grades PK-6: Please contact the school's main office. They will be able to tell you your password.
- If you have a hardware issue with your student 1:1 Chromebook, please fill out this form: